IT Operations Consoles can be a great asset to an organization, as all pertinent events are consolidated and accessible from a single pane of glass. An effective IT Operations Console also requires comprehensive correlation capabilities. This allows organizations to reduce alarm noise to only those that are meaningful and actionable. It also allows organizations to ensure that operator actions are efficient and impactful in business... read more

For any IT service provider the service is the business, and assuring it is the first line of customer and revenue protection. Until now mid-sized service providers have had no choice but to resort to a multiplicity of tools and consoles to manage and monitor their services from the application down to the underlying infrastructure.   Some illustrative areas covered by these tools include network monitoring,... read more

RiverMuse PRO includes a Reusable Business Logic (RBL) engine to streamline the creation of all configuration components in a single reusable package. The configuration is loaded through a text file; it is then parsed and converted by a back-end engine that updates the configuration of multiple components within the RiverMuse product. This is a vast change from traditional Manager of Managers (MoM) solutions as configurations from... read more

RiverMuse PRO provides the facility to consolidate your Data Center Operations in a single pane of glass, and achieve Operational Excellence by automating tasks and streamlining processes. RiverMuse Core, the first enterprise-class open source Real-time Consolidated Operations Console system ideally collects information via SNMP traps and Syslog messages out-of-the-box. Additionally it supports 8 standards-based APIs to obtain data from virtually any source (gSOAP, Perl, Java, C++,... read more

In our new White Paper we discuss the IT Operations Management challenges for mid-size Enterprises and MSP’s. In many ways their environment is starting to look like that of the larger enterprise – only scaled down in size. They have also moved to any-to-any IP networks, VoiP phone systems, Virtualized datacenters and SOA based application architectures just like their larger counterparts. In fact the gap in requirements for... read more

Over the last few years, the heightened pace of innovation in service delivery technologies has increased the complexity of IT Operations Management for organizations of all sizes. This problem is particularly acute for Small and Medium Enterprises (SME’s) including regional managed service providers – which have traditionally operated with a lean staff and simpler but silo-based management systems. As long as the technologies they managed... read more

Over the past five years we have witnessed an acceleration of open source software (OSS) adoption by both service provider and enterprises alike. As Gartner stated in a November 2008 report, the primary advantages for customers adopting OSS tools were lower cost of ownership, ease of implementation, investment protection against a single vendor and faster time to market. These key advantages have held true for the... read more

This is our January RiverMuse poll. The poll results archive will be stored within the RiverMuse Community pages. View Poll ... read more

We are delighted that NetworkWorld have named RiverMuse as one of their top 10 IT management start up’s to watch in their annual review announced today. You can read the full article here. Keep us with all the exciting news at RiverMuse by following us on twitter ... read more

A recent ComputerWorld article entitled “Big IT is Back, Say HP, IBM, Oracle, EMC, Cisco” discusses the recent formation of the Acadia joint venture between Cisco Systems, EMC and VMware to provide a complete virtual computing environment for enterprises. This alliance pits itself against similar initiatives from HP, IBM and Oracle aiming to... read more