According to one of our motor cycling enthusiast software developers, the majority of Harley Davidson owners are likely to be 45-year-old accountants from Ann Arbor, Michigan. In fact, a minute on Google brings up the stat that the majority of motorcycle owners are on average 41 years old, and earn $77,714 in annual household income. The reason these ‘unlikely’ Harley Davidson owners give is that nothing... read more

IT Operations Consoles can be a great asset to an organization, as all pertinent events are consolidated and accessible from a single pane of glass. An effective IT Operations Console also requires comprehensive correlation capabilities. This allows organizations to reduce alarm noise to only those that are meaningful and actionable. It also allows organizations to ensure that operator actions are efficient and impactful in business... read more

RIVERMUSE RAISES THE INNOVATION BAR IN REAL TIME IT OPERATIONS MANAGEMENT Disruptive technology delivers on a number of innovations in the IT Event and Fault Management Solutions Category May 12th, Redwood City, CA: RiverMuse Inc, the next generation provider of Real-Time IT Operations Management software today announced the availability of RiverMuse Pro v2.0, in a separate release entitled “RiverMuse Levels Playing Field in Service Assurance Market with... read more

RIVERMUSE LEVELS PLAYING FIELD IN SERVICE ASSURANCE MARKET WITH NEW COMMERCIAL OFFERING Brings breakthrough Real-Time IT Operations Management for rapid problem isolation to Mid-Market Service Providers and Enterprises May 12th, Redwood City, CA: RiverMuse Inc, the provider of next generation, Real-Time IT Operations Management software today announced the availability of RiverMuse Pro v2.0, its commercial offering that enables mid-market service providers and enterprises to assure delivery of... read more

For any IT service provider the service is the business, and assuring it is the first line of customer and revenue protection. Until now mid-sized service providers have had no choice but to resort to a multiplicity of tools and consoles to manage and monitor their services from the application down to the underlying infrastructure.   Some illustrative areas covered by these tools include network monitoring,... read more

I am pleased to report that RiverMuse was a Judges Choice winner in the category of “Cloud Infrastructure Management” at the select “Under The Radar” event held in Mountain View, CA last week. RiverMuse was one of the 30 vibrant startups pre-selected to present its business case around cloud innovation. The event attracted over 350 movers and shakers from the IT industry with a keen interest... read more

In our new White Paper we discuss the IT Operations Management challenges for mid-size Enterprises and MSP’s. In many ways their environment is starting to look like that of the larger enterprise – only scaled down in size. They have also moved to any-to-any IP networks, VoiP phone systems, Virtualized datacenters and SOA based application architectures just like their larger counterparts. In fact the gap in requirements for... read more

Over the last few years, the heightened pace of innovation in service delivery technologies has increased the complexity of IT Operations Management for organizations of all sizes. This problem is particularly acute for Small and Medium Enterprises (SME’s) including regional managed service providers – which have traditionally operated with a lean staff and simpler but silo-based management systems. As long as the technologies they managed... read more