RiverMuse PRO includes a Reusable Business Logic (RBL) engine to streamline the creation of all configuration components in a single reusable package. The configuration is loaded through a text file; it is then parsed and converted by a back-end engine that updates the configuration of multiple components within the RiverMuse product. This is a vast change from traditional Manager of Managers (MoM) solutions as configurations from... read more

RiverMuse PRO provides the facility to consolidate your Data Center Operations in a single pane of glass, and achieve Operational Excellence by automating tasks and streamlining processes. RiverMuse Core, the first enterprise-class open source Real-time Consolidated Operations Console system ideally collects information via SNMP traps and Syslog messages out-of-the-box. Additionally it supports 8 standards-based APIs to obtain data from virtually any source (gSOAP, Perl, Java, C++,... read more

Over the last few years, the heightened pace of innovation in service delivery technologies has increased the complexity of IT Operations Management for organizations of all sizes. This problem is particularly acute for Small and Medium Enterprises (SME’s) including regional managed service providers – which have traditionally operated with a lean staff and simpler but silo-based management systems. As long as the technologies they managed... read more

The concept of Manager of Managers (MoM) has existed for many years but does it mean the same today as it always has? MoMs were introduced to overcome the problem where lower order management systems e.g. Element Management Systems (EMS) gave a very fragmented view of the network, leaving it up to operations staff to piece together the puzzle to form a picture of the complete... read more