RiverMuse benefits

The RiverMuse Event Management platform ushers in a new era of disruptive innovation that offers powerful benefits for customers of all sizes:

• The only platform in the market that enables full visibility and control of dynamic service delivery infrastructures
• Fastest time to value of any event and fault management system with out-of-the-box capabilities ensuring rapid results
• Simplified business logic rules management and automation resulting in dramatically lower cost of platform operation and reduction in ongoing administrative burden
• Proactive prevention of false alerts based on automated business rule changes in alignment with the infrastructure shifts
• Improved mean time to detect and repair problems in a rapidly changing and high volume, virtualized and web services environment
• Elimination of outages or blind-spots leading to unknown and undetected ‘silent failures’
• Native multi-tenant architecture that provides secure and personalized visibility to multiple end customers or business units
• Ease of integration into external systems to facilitate ITIL and eTOM process support
• Future proof platform that is built ‘change management’ ready from the ground up.