I’m constantly amazed how quickly
our customers learn new things about
their own infrastructure through installing RiverMuse.

— Chris Needham, Customer Support Consultant, RiverMuse

FAQ

Who is RiverMuse?

RiverMuse is the first commercial open source company of its kind in the event and fault management sector that provides agile architecture and solutions to address the challenges of managing modern day infrastructures.

When was RiverMuse founded?

RiverMuse was established in 2008 by the original founders of Micromuse (Netcool) and RiverSoft, whose inventions assure a majority of public and private internet infrastructures today; these inventions are more recognizable perhaps as IBM Tivoli Netcool, Omnibus and Precision, IP Manager, Cisco InfoCentre and HP OpenView Advanced Edition.

The visionaries behind RiverMuse include: Philip Tee, Predrag (Fred) Mutavzdic, and Mike Silvey who were the team behind the inventions of Micromuse and RiverSoft and Phil Blades, one of the first Netcool customers and a pioneer of the early service management community.

What differentiates RiverMuse?

RiverMuse is the first ever commercial open source company focused on the event and fault management market with an aim to deliver:

  • Full support of today’s dynamic IT infrastructure
  • Massive simplification of the management toolset
  • Freeing innovation from vendor lock-in
  • Dramatic new software economics
Where is RiverMuse’s headquarters?

RiverMuse is a US company based in the Bay Area, with a wholly owned UK subsidiary based in London.

Who is on the leadership team?

The team is lead by President and CEO JL Valente, who is supported by top executives Phil Blades, VP Product & Community and Predrag (Fred) Mutavzdic, CTO. The RiverMuse founders and a team of industry enthusiasts make up the supporting cast.

Who are RiverMuse’s investors?

Promethyan Labs, Sierra Ventures, Trinity Ventures

What is RiverMuse’s partnership strategy?

RiverMuse partners with resellers and VARs, and also with IT vendors that adopt our technology and incorporate it into their own as part of an OEM agreement. For more information please see our Partners section on the website www.rivermuse.com/partners

How do I contact RiverMuse?

The best way to contact us is via the website www.rivermuse.com/contactus Or you can send an email to:

General information info@rivermuse.com
Partners partners@rivermuse.com
Press george@rivermuse.com


Where can I get RiverMuse?

You can download the open source product, RiverMuse Core, for free, at www.rivermuse.com/download

If you are interested in an indemnified version of Core, along with support, please contact us or one of our partners.

May I use the RiverMuse logo on my product or website?

The logo can only be used on a third party’s website (or other documentation) with RiverMuse’s prior (written) approval.