Service Providers worldwide need to adopt new tools and technologies to be more agile in the face of increased competition and rapidly evolving infrastructure. With high-end tools out of budget scope most mid-market service providers can add only specialized, point products to address their management and monitoring needs. The end result is that they frequently lack real-time, consolidated and correlated operations visibility across end-to-end service,... read more

While cloud services bring opportunities for telecom operators to garner new revenue streams, increased agility and better responsiveness to customer needs, they are fraught with complexity. Harnessing these opportunities, from deep within ever more complex, dynamic and elastic networks, presents a whole new set of IT management issues. The fact is that many of the legacy management tools are unable to keep pace with the... read more