A recent IDG survey referenced in a Marketpulse whitepaper underscored the waning loyalty of a majority of users with their legacy log management solution. This was primarily stemming from a need for simplified management, real-time threat response, and reduced costs,  combined with an overwhelming requirement for integrating log management and security information and event management. There is a parallel that can certainly be drawn here with the... read more

Cloud computing has demonstrated dramatic benefits in accelerating and flexing the delivery of IT services thanks to automation from initial request to provisioning, self service, auto-scaling, and some level of API standardization through web services. It has offered as well an attractive financial proposition to specific organizations, projects, or for certain classes of applications. Even though large public clouds offer some unique appeal many companies... read more

It’s an exhilarating time at RiverMuse this week as we reach a notable milestone in our business with the launch of our new commercial product, RiverMuse Pro v2.0. It has taken us slightly longer than anticipated to get there but frankly it was worth the wait and the additional effort and intensity from our team, our partners and our beta customers. We are excited and... read more

As I mentioned in my last post, what’s needed is a new approach to IT Operations – one that is simpler, real-time in nature, event agnostic, and can easily leverage the existing tools and monitoring technology feeds. With millions of IT events raised on a daily basis in an environment that is increasingly chattier, it becomes paramount to deliver to Command/Service Center operators only the... read more

For any IT service provider the service is the business, and assuring it is the first line of customer and revenue protection. Until now mid-sized service providers have had no choice but to resort to a multiplicity of tools and consoles to manage and monitor their services from the application down to the underlying infrastructure.   Some illustrative areas covered by these tools include network monitoring,... read more

I am pleased to report that RiverMuse was a Judges Choice winner in the category of “Cloud Infrastructure Management” at the select “Under The Radar” event held in Mountain View, CA last week. RiverMuse was one of the 30 vibrant startups pre-selected to present its business case around cloud innovation. The event attracted over 350 movers and shakers from the IT industry with a keen interest... read more

I was recently speaking at the Cloud Connect event in Santa Clara during a half-day workshop  dedicated to cloud performance optimization. One panel consisted of users, another of cloud providers and the last one, in which I was on the Panel involved cloud monitoring software vendors. The  discussions were informative thanks to an inquisitive and informed audience of practitioners, vendors and end users. Yet it was clear that cloud computing... read more

Over the past five years we have witnessed an acceleration of open source software (OSS) adoption by both service provider and enterprises alike. As Gartner stated in a November 2008 report, the primary advantages for customers adopting OSS tools were lower cost of ownership, ease of implementation, investment protection against a single vendor and faster time to market. These key advantages have held true for the... read more

A recent ComputerWorld article entitled “Big IT is Back, Say HP, IBM, Oracle, EMC, Cisco” discusses the recent formation of the Acadia joint venture between Cisco Systems, EMC and VMware to provide a complete virtual computing environment for enterprises. This alliance pits itself against similar initiatives from HP, IBM and Oracle aiming to... read more