Solarwinds is a great network polling solution, and offers some event collection capabilities. However, googling ‘Solarwinds event correlation’ reveals the product’s shortcomings in the correlation and problem isolation space. For example, many problems can occur in the IT environment of a business: Silent failures: many issues can go unnoticed such as link flapping, spanning tree changes, etc. High level of event noise, requiring time and resources to diagnose.... read more

IT Operations Consoles can be a great asset to an organization, as all pertinent events are consolidated and accessible from a single pane of glass. An effective IT Operations Console also requires comprehensive correlation capabilities. This allows organizations to reduce alarm noise to only those that are meaningful and actionable. It also allows organizations to ensure that operator actions are efficient and impactful in business... read more

Until ITIL V3 came to fruition, there was a common misconception that any reported event was an incident, and required a ticket be opened. That could be a CPU threshold exceedance, a process restarting, or a change in network topology. Service Desk vendors drooled like Tasmanian Devils, and some went as far as redefining terms such as Business Service Management. On the opposite end of the... read more

RiverMuse PRO includes a Reusable Business Logic (RBL) engine to streamline the creation of all configuration components in a single reusable package. The configuration is loaded through a text file; it is then parsed and converted by a back-end engine that updates the configuration of multiple components within the RiverMuse product. This is a vast change from traditional Manager of Managers (MoM) solutions as configurations from... read more

RiverMuse PRO provides the facility to consolidate your Data Center Operations in a single pane of glass, and achieve Operational Excellence by automating tasks and streamlining processes. RiverMuse Core, the first enterprise-class open source Real-time Consolidated Operations Console system ideally collects information via SNMP traps and Syslog messages out-of-the-box. Additionally it supports 8 standards-based APIs to obtain data from virtually any source (gSOAP, Perl, Java, C++,... read more